Shipping policy
Shop Aptera Shipping Policy
At Shop Aptera, the official merchandise and apparel store for Aptera Motors, your orders are fulfilled and shipped by our trusted vendor partners. Products may ship from different warehouses, which means your order may arrive in separate packages at different times. Here’s what you can expect:
Order Processing
Orders are typically processed within 2–5 business days by our vendors. Once your order has shipped, you will receive a confirmation email with tracking information, if available.
Shipping Rates and Delivery Times
Shipping rates and delivery times are calculated at checkout based on your location and the shipping method selected. Please note:
- Delivery times are estimates and may vary depending on your location and external factors, such as weather or carrier delays.
- If your order contains items from multiple warehouses, each package may have separate delivery timelines.
International Shipping
Shop Aptera ships to the following regions:
United Arab Emirates, Austria, Australia, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom.
We are unable to fulfill orders outside of these regions at this time.
Tracking Your Order
Once your order is processed and shipped, you will receive an email with tracking details for each package. If you have any questions about your shipment, please Contact Us for assistance.
Vendor Fulfillment
Your order will be fulfilled and shipped by our trusted vendors, who handle all aspects of warehousing, packing, and shipping. Products may come from different warehouses, so a single order might arrive in multiple packages.
If you have any shipping inquiries, please Contact Us, and we will coordinate with our vendors to assist you.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please immediately Contact Us. We will work with our vendors to resolve the issue as quickly as possible.
Changes to Shipping Information
If you need to update your shipping address or other order details after placing an order, please contact us as soon as possible. Once the order has been processed by our vendors, changes may not be possible.
Changes to Shipping Information
If you need to update your shipping address or other order details after placing an order, please contact us as soon as possible. Once the order has been processed by our vendors, changes may not be possible.
Questions?
If you have any further questions about our shipping policy, please Contact Us for assistance.