Privacy policy

Last updated: December 5, 2024

This Privacy Policy describes how Shop Aptera (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.aptera.us or otherwise interact with us regarding the Site (collectively, the "Services"). "You" and "your" refer to users of the Services, including customers and website visitors.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. The updated policy will be posted on this page with the revised "Last updated" date.

Information We Collect and How We Use It

1. Information You Provide Directly

We collect personal information you provide to us, including:

  • Contact Details: Name, address, email, and phone number.
  • Order Information: Billing and shipping addresses, payment confirmation, and product details.
  • Account Information: Username, password, and security details.
  • Customer Support: Information included in communications with us.

2. Information We Collect Automatically

We may collect data about your interactions with the Site using cookies and similar technologies, including:

  • Device and browser information.
  • Network connection details and IP address.
  • Interaction data, such as pages visited and items viewed.

3. Information from Third Parties

We may receive information from third parties, including:

  • Payment processors (e.g., card details for transactions).
  • Service providers supporting the Site, such as analytics and shipping partners.

How We Use Your Personal Information

  • Order Fulfillment: To process and ship your orders, handle returns, and provide notifications.
  • Customer Support: To respond to your inquiries and resolve issues.
  • Marketing: To send promotional emails or other advertising (you can opt out anytime).
  • Site Improvement: To enhance the functionality and user experience of our Site.
  • Fraud Prevention: To detect and prevent fraudulent activity.

Cookies

We use cookies to enhance your experience, track Site usage, and support advertising efforts. You can manage cookie preferences in your browser settings, though disabling cookies may affect functionality.

Our Site recognizes the Global Privacy Control (GPC) signal for opting out of targeted advertising. For more details, visit globalprivacycontrol.org.

How We Share Information

We may share your personal information with:

  • Service Providers: For payment processing, shipping, and analytics.
  • Marketing Partners: For advertising purposes.
  • Affiliates: Within our corporate group for business operations.
  • Legal Obligations: To comply with applicable laws or respond to legal requests.

We do not sell sensitive personal information without your consent.

Your Rights

Depending on your location, you may have the following rights:

  • Access/Know: Request details about the personal information we hold.
  • Delete: Request deletion of your information.
  • Correct: Request corrections to inaccurate data.
  • Portability: Request a copy of your information in a portable format.
  • Opt Out: Stop receiving marketing emails by using the unsubscribe link.

To exercise your rights, contact us at info@aptera.us. Verification may be required.

Children’s Data

The Services are not intended for children under 16. If you believe we have collected information about a child, contact us to request its deletion.

Data Transfers

Your information may be transferred to and processed in countries outside your residence. We comply with recognized data transfer mechanisms for international transfers.

Contact Us

If you have questions or wish to exercise your rights, please Contact Us for assistance.